FAQ

How long does delivery take?

If you are in the UK, delivery is sent via Tracked 1st Class Royal Mail. Your chain should arrive next business day.

For everywhere else, delivery is sent via International Royal Mail Standard. Your chain should arrive within 5-7 business days.

Orders placed before 4pm Monday-Friday will be posted same day. Orders placed after 4pm Monday-Friday will be posted the next working day.

What happens if my chain isn't the right size?

This is the main reason for our returns policy. We are aware not everyone has the time to measure the right length and not everyone knows how to. To see more info about our returns/refunds policy see here.

Are the chains really hand made?

Yes! We hand make our chains for each order. You won't be receiving a 'pre-made' chain, your chain is specifically made for you. This is why we're able to customize upon request. If you have a specific customization, contact us.