Returns/Refunds

We want you to be happy with your chain. There's nothing worse for us than hearing a customer doesn't like one of our hand made chains. That's why we'll make every effort to accommodate any issues you may have.

We will accept returns within 7 days of delivery, refunds/exchanges will be processed when we receive the item and confirm its condition as 'good as new'.

Please contact us if you have any issues with an order so we can sort it out for you.